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FAQs

Entry

$15 for kids and seniors; $20 for adults. Anyone in a pram is free.

Membership includes free entry until 30th of June 2021.

School Holidays: Everyday from 10-4pm.

Non School Holidays: We are closed Tuesday and Wednesday. Every other day 10-4pm.

As long as you like though. At busy times the cafe seating is reserved for cafe customers only.

We have strict COVID-19 protocols, so the number of people allowed on the premises is 120.

Everyone who pays to undertake shark and ray training will get some food to feed the animals.

We are totally enclosed, making the centre a perfect place to go when it is raining.

Shark Training

Bring your swimmers, a shirt or rashy (you must have something to cover you up top) and something for your feet if you prefer. Don’t forget a towel!

We do not provide wetsuits or waders as part of our COVID-19 safety plan.

We have shallow areas meaning you can stay fairly dry and just get your feet wet.

Absolutely not. These are gentle and friendly animals.

Any age as long as anyone under 12 is with an adult.

Usually as long as you want except for peak periods where we may have to introduce a time limit.

We have large toilets where you can get changed but we ask people to come dressed to go.

Unfortunately not. We are on tank water and so are limited to how much water we can use.​

Our Sharks and Rays

Our goal is to treat as many injured sharks and rays as possible and get them rehoused. We also save a range of fish that would have been sold as food. So we look to have as many as 100 and hopefully never less than 50 depending on the demand.

  • Blue Spotted Eagle Rays
  • Smooth Rays
  • Gummy Sharks
  • Australian Stingaree
  • Blue spotted Maskray
  • Eastern Fiddler Rays
  • Port Jackson Sharks
  • Shovelnose Ray

We are not just interested in saving sharks and rays. We work with fishermen to re-house

  • Long finned eels (they are cooler than they sound)
  • Octopus
  • Other by-catch

Covid Safe Practices

All up we have over 1300m2 of area. And we have seating for around 70 people in normal times.

We have protocols that protect the public and our staff from Covid 19. This includes but is not limited to:

  • Everybody is asked to have a minimum 1.5m distance between groups
  • Washing hands upon entry.
  • No entry if anyone is showing signs of being sick.
  • All food serving products are single use and recyclable meaning no dishes to be washed.
  • All clients are recorded for contact tracing.
  • Any items used to feed the sharks and rays are disinfected after use.
  • All tables and seats are sanitised after use.
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